777aya Privacy Policy — How your data is kept secure

1 Introduction & Scope

777aya is a trusted online gaming platform in Bangladesh. We believe every user's personal information belongs to them — and protecting that information is our foremost responsibility. This Privacy Policy clearly outlines what data 777aya collects, how it is used, and how it is kept secure.

This policy applies to 777aya's website, mobile app, and all associated digital services. When you access our platform, register, or use any of our services, you are automatically agreeing to this Privacy Policy.

If you are under 18 or do not agree with any part of this policy, please refrain from using 777aya's services.

2 What Information Is Collected

777aya collects only the information that is necessary. We gather two types of data — directly from you and automatically from your device.

Information provided directly:

• Full name (as per National ID or Passport)
• Date of birth (for age verification)
• Mobile Number & Email Address
• Current residential address
• Payment information (Mobile Banking/Nagad/Rocket number or bank account details)
• Documents uploaded for identity verification (NID, Passport)

Automatically collected information:

• IP address and device type
• Browser type and language settings
• Access date and time
• Time spent on each page of the platform
• Information Collected from Cookies and Web Beacons

3 How Your Information Is Used

777aya uses the collected data for the following purposes:

• Account management: For registration, login, identity verification, and account security.
• Transaction Processing: For managing deposits, withdrawals, and bonuses.
• Customer Support: To resolve any complaints or questions you may have.
• Fraud Prevention: To detect suspicious activity and protect accounts and funds.
• Legal obligations: To comply with AML (Anti-Money Laundering) and KYC (Know Your Customer) regulations.
• Service Improvement: To improve platform functionality and enhance the user experience.
• Promotional Communications: To send you relevant offers and updates, with your consent.

777aya never uses your data to serve targeted ads — that is our commitment.

4 Data Sharing Policy

777aya does not sell, rent, or commercially share your personal information with third parties. Data may only be shared in the limited circumstances outlined below:

Before sharing information with any third party, we ensure they maintain adequate data privacy and protection standards.

5 Cookies and Tracking Technologies

777aya uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored in your browser.

Types of cookies we use:

• Essential cookies: For login sessions and security — these cannot be disabled.
• Functional Cookies: To remember your preferences such as language and settings.
• Analytics Cookies: To understand how the platform is being used (without identifying individual users).

6 Data Retention Period

777aya does not retain your data indefinitely. Specific retention periods apply depending on the type of information:

• Account information: For the duration the account is active and up to 5 years after closure.
• Transaction Records: A minimum of 7 years, as required by financial regulatory guidelines.
• KYC documents: 5 years after verification, or longer if required by law.
• Customer Support Contact: 2 years after the issue is resolved.
• Cookie Data: 30 days to 1 year (depending on type).

Once the retention period has passed, we securely delete or fully anonymize your information.

7 Security Measures

777aya follows industry-leading standards to keep your data secure. Our security framework includes:

• 256-bit SSL/TLS encryption on all data transfers
• Firewall protection against REST attacks and SQL injection
• Two-Factor Authentication (2FA) Feature
• Immediate account lock upon detection of suspicious login
• Regular Third-Party Security Audits
• Database Backup and Disaster Recovery Plan

8 Your Data Rights

Every 777aya user has the following rights over their own data:

To exercise any of these rights, contact the 777aya support team. We aim to respond within 30 business days.

9 Minor Protection

777aya strictly does not serve anyone under the age of 18. We do not knowingly collect or store data from minors.

If we are notified or become aware that a minor has opened an account, we will:

• The account will be closed immediately.
• All collected data will be permanently deleted.
• A guardian may be notified depending on the circumstances.

Parents are requested — if your child has accidentally created an account on 777aya, please notify our support team immediately.

10 Privacy Policy Updates

777aya may update this Privacy Policy from time to time. Our approach depending on the nature of the changes:

• Minor Changes: The "Last Updated" date at the top of the page will be revised.
• Important Changes: You will be notified in advance via email or an on-platform notice.
• Material Changes: Your consent may be withdrawn at any time.

Continued use of 777aya after any changes takes effect will be considered your acceptance of the updated policy. We recommend checking this page regularly.

11 Contact & Complaints

For any questions, complaints, or to exercise your data rights, please contact 777aya:

We take every complaint seriously and strive to resolve it as quickly as possible.